This page is your resource for the top most commonly asked questions. Start by viewing and printing "Favorite Recipes and Oils Now What?" in Post 1.

    Live Chat hours with customer service are open from 8 am - 10 pm MDT M-F and 9 am - 2 pm MDT Saturday at 800-411-8151.


    Customer service email is service@doterra.com (email is not the quickest way to get a response).


    doTERRA Catalog/Product Guide: https://media.doterra.com/us/en/brochures/product-guide.pdf


    View and print our Team E-book (BUY YOUR TEAM COPY HERE https://www.mandijohnston.com/product-page/introductory-ebook-top-13-oils)


    Below, you will find the following resources:

    1. I am new to oils...help! What do I do next?!

    2. How to make...a roller, spray, veggie cap

    3. How to order next...LRP (Rewards Monthly Ordering)

    4. Safety & Photosensitivity

    5. I want to host a class & get free stuff...now what?

    6. How to save even more money $$$ when you order

    7. Safe Oil Use

    8. Great Video Topics

    9. Tips from Jackson

    10. Sharing & Building doTERRA

    11. What plastics are safe?

    12. How to Redeem Loyalty Rewards Points

    13. I want to help someone get oils...now what?

    14. How to take LLV and other Supplements

    15. Return Policy

    16. doTERRA Compensation

    17. I enrolled someone...now what?

    18. Safety Myths & Facts

    19. Diffuser Care

    20. How to Ask Your Friends to Enroll with doTERRA


    Thank you so much for helping your friends and family begin their journey to wellness with doTERRA! Sincerely,

    Charlotte Smith

  • Questions or Comments?

    You will be contacted within 24 hours.